英语道歉信

英语道歉信3篇

在日常学习、工作生活中，需要使用道歉信的场合越来越多，道歉信可以帮助我们更好地检讨自己和感谢对方。道歉信的注意事项有许多，你确定会写吗？下面是小编整理的英语道歉信，欢迎大家借鉴与参考，希望对大家有所帮助。

英语道歉信1

Dear Mr. & Mrs. Wang,

Thank you for choosing to stay at Shanghai hotel and for taking the time to sharing your comments and experiences for our services. I am most embarrassed to learn about the service shortcomings that you encountered and the problems you had with our Reservation Department. Please accept my sincere apologies on behalf of the hotel.

I have read your comments personally to learn from your comments and experiences and I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have addressed the issue with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “Shanghai”.

We are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.

Please do not hesitate to call me any time if I can be of any assistance.

Yours

sincerely,

英语道歉信2

Dear Bob,

I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you .I will send it to you by post or express as soon Sincerely yours,

　　Li Ming

英语道歉信3

i am writing this letter to express my apology that xxxxxx.i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation.

yours sincerely

xxxx亲爱的.xx，(对方姓名)我写这封信以表达我的道歉xxxxxx(道歉原因)。对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。谨启xxxx(自己姓名)